The Digital Banking sector is accelerating in Singapore
The Singapore government recently lifted restrictions on digital banking, allowing tech companies such as Grab to enter the market. GXS, a digital bank largely owned by Grab, launched in September 2022 and its app has more of a feel of a music streaming application rather than a traditional banking app.
The Singapore government recently lifted restrictions on digital banking, allowing tech companies such as Grab to enter the market. GXS, a digital bank largely owned by Grab, launched in September 2022 and its app has more of a feel of a music streaming application rather than a traditional banking app. GXS is targeting people in the gig economy, as well as those just starting their careers, offering no minimum balance or account maintenance fees. Grab owns 60% of GXS and Singtel holds the rest.
ph: Trust Bank
Previously, Grab-Singtel Group and Singapore-based e-commerce company Sea had been granted comprehensive digital banking licenses, but they both failed to resonate with customers. Regulations and the initial deposit limit of $5,000 per account may be responsible for the slow implementation. Standard Chartered established Trust Bank and it has gained 400,000 users within 4 months. It offers deposit accounts, credit cards and insurance policies, and customers can receive bonus points and coupons from partner brands. Ant Group, the fintech group of China's tech giant Alibaba, received a license for a digital wholesale bank allowing businesses to open corporate accounts instantly. Anext Bank offers unsecured loans up to S$30,000 and the loan service will be fully available by June 2023.
Digital banks started in Singapore with the hope of attracting young customers, small businesses and those in the gig economy, but it remains to be seen how much market share these banks will capture. In the medium to long term, digital banks plan to expand to other Southeast Asian markets to provide financial services to those who otherwise would not have access. Licensing for digital banks is already underway in Malaysia, the Philippines and Thailand, and Grab is planning to open banks in Indonesia and Malaysia this year.
The Digital Banking sector is accelerating in Singapore
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